Need Help?
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Got a burning question or need help with your account? Why not check out our FAQs page for quick answers, or get in touch with us using the options below?
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Email us at uscustomerservices@fatface.com
Our email support is available:
Monday – Friday: 3.30am – 12pm EST
Saturday: 4am – 12pm EST
Sunday: 5am - 10am EST -
Call us on 1-800-585-0178
Our phone lines are currently open:
Monday - Saturday: 6am - 12pm EST
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We have now opened the majority of our US stores across the East Coast. Find your nearest store or concession here.