Need Help?
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Got a burning question or need help with your account? Why not check out our FAQs page for quick answers, or get in touch with us using the options below?
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Email us at uscustomerservices@fatface.com
Our email support is available:
Monday – Friday: 3:30am – 12pm EST
Saturday: 4am – 12pm EST
Sunday: 4am - 10am EST -
Call us on 1-800-585-0178
Our phone lines are currently open:
Monday - Wednesday: 6am - 3pm EST
Thursday - Friday: 6am - 12pm EST -
Fancy popping in to say hello? Come visit one of our stores on the East Coast, or check out our new stores in Canada! Find your nearest store or concession here.