Skip to main content

HELP CENTER

Your message has been sent.

We will contact you shortly if your message requires a response.

Contact Us

Everyone needs a helping hand every now and then. That’s why our helpful team are here to answer all your questions. Find out how you can get in touch with us below.

FAQs icon.

Check out our FAQs

Need some help with your order or got a burning question that you need answered pronto? Check out our FAQs to find the answers to our most frequently asked questions.

Email icon.

Email us

Our friendly team are here to help 7 days a week! We aim to get back to you as quickly as we can, and one of our customer experience team will be back in touch within 2-3 days.
Email us at uscustomerservices@fatface.com.

Phone icon.

Call us

Our friendly crew are available to speak to Monday - Wednesday 6am - 3pm, and Thursday - Friday 6am - 12pm. Please contact us on 1-800-585-0178 and we will be happy to assist with your queries.

Please note that calls may be recorded or monitored.

Or send us a message using this form:

You have 2000 characters remaining

Get Involved

Facebook logo Instagram logo Twitter logo

We love a good chat, so join us on social media to get involved in our conversation. And don’t forget to tag us @fatfaceusa so we can see how you’re wearing your favorite FatFace clothes. You might even make it onto our website…

Careers & recruitment

If you’re up for a new challenge, come and join the FatFace family! We’re a friendly bunch who work hard and play hard – and we can honestly say that no two days are the same. We can’t wait to welcome you…

View all our current vacancies and get more information on how to apply.

Media Contacts

We will be delighted to help with all your media enquiries:

Product and Consumer PR

prenquiries@fatface.com
Fluorescent PR +44 (0)207 254 5122

Financial and Corporate PR

fatface@headlandconsultancy.com
Headland +44 (0)20 3805 4822