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Contact Us

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Everyone needs a helping hand every now and then. That’s why our helpful team are here to answer all your questions. Find out how you can get in touch with us below.

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Check out our FAQs

Need some help with your order or got a burning question that you need answered pronto? Check out our FAQs to find the answers to our most frequently asked questions.

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Email us

Our friendly team are here to help 7 days a week! We aim to get back to you as quickly as we can, and one of our Customer Experience team will be back in touch within 1-2 days.
Email us at

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Call us

Our friendly crew are available to speak to Monday - Wednesday 6am - 3pm EST, and Thursday - Friday 6am - 12pm EST. Please contact us on 1-800-585-0178 and we will be happy to assist with your queries.

Please note that calls may be recorded or monitored.

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Get Involved

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We love a good chat, so join us on social media to get involved in our conversation. And don’t forget to tag us @fatfaceusa so we can see how you’re wearing your favorite FatFace clothes. You might even make it onto our website…

Careers & recruitment

If you’re up for a new challenge, come and join the FatFace family! We’re a friendly bunch who work hard and play hard – and we can honestly say that no two days are the same. We can’t wait to welcome you…

View all of our current US vacancies and Canada vacancies, and get more information on how to apply.

For all recruitment queries and reference requests please email us at

Media Contacts

We will be delighted to help with all your media enquiries:

Product and Consumer PR

Financial and Corporate PR
Headland +44 (0)20 3805 4822