Shipping Information

We know how exciting a new order can be. That’s why we work hard to make sure yours is shipped as quickly and seamlessly as possible.

Standard Tracked Shipping

Your order will be shipped via our fully tracked OCS Service, and delivered by your local courier.

US shipping within 5-7 working days. Free on ALL orders over $100, or $10 otherwise. Delivered by USPS.

Canada shipping within 7-10 working days. Free on ALL orders over $100, or $10 otherwise. Delivered by Canada Post.

You will be emailed by OCS with a link to track the progress of your parcel, usually within a few days of placing your order. Please use this link to manage your delivery. Please note during promotional periods orders may take an additional 2 working days to arrive.

*All prices are in USD.

Custom Fees

Parcels travelling from our UK warehouse are subject to import regulations, which sometimes incurs a cost when entering another country. But don’t worry, we’ve got you covered! At FatFace our systems will automatically pay all Custom Fees for you, so you can keep treating you and your loved ones to some FatFace goodies knowing you won’t experience any additional fees along the way.