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Shipping Information

We know how exciting a new order can be. That’s why we work hard to make sure yours is shipped as quickly and seamlessly as possible.

Shipping van icon.

US STANDARD TRACKED SHIPPING

FREE on orders above $100, $5 for orders under $100.

Your order will be shipped via our fully tracked OCS Service, and you should expect it to arrive within 5-7 days of ordering. Please note during promotional periods orders may take an additional 2 working days to arrive.

You will be emailed by OCS with a link to track the progress of your parcel within 48 hours of making your purchase. You can set up email/and or text notifications to track the status and delivery of your package via their partner USPS. You can also leave delivery instructions if you are not going to be home, or schedule a redelivery if you have missed your parcel.

Click here to register and receive updates for your delivery.

CUSTOM FEES

Parcels travelling from our UK warehouse are subject to import regulations, which sometimes incurs a cost when entering another country. But don't worry, we've got you covered! At FatFace our systems will automatically pay all Custom Fees for you, so you can keep treating you and your loved ones to some FatFace goodies knowing you won't experience any additional fees along the way.