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free US delivery over $100 - Tracked Service | Free Returns

NEW

Poppy Puffer Jacket

$50.00
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Not only is this puffer jacket lightweight, super warm, and comfortable to wear, but it's easy to pack down into a bag – perfect for all year round. It's finished with comfortable raglan sleeves and side pockets for all her cool stuff!

  • Softly padded outer
  • Comfortable raglan sleeves
  • Side pockets
  • Hand me down label
  • Easy to pack into a bag

Sustainability

We’re committed to using more sustainable materials. Read more about our commitments to sustainability here.

Product code: 957527

Care Instructions

  • 100% nylon with 100% polyester padding
  • Machine washable

DELIVERY TO THE UNITED STATES

Free Standard Shipping on orders over $100 ($5 otherwise).
Standard Shipping: 8-15 working days.

It's OK to change your mind! We make returns free and easy. US customers should expect a refund within 21 days.

Returns Policy

We now offer FREE returns! Simply return your unwanted item within 30 days of receipt (full price) or 15 days for Sale items, unused and in its original condition. Orders placed between 23rd March 2020 – 30th June 2020 fall under our extended returns policy and have 6 months from receipt to return. Due to health and hygiene reasons, we are unable to accept returned underwear unless it is in its original condition and packaging, and we cannot accept earrings unless faulty. Swimwear is only returnable if unworn and the hygiene strip is in place. Personalised / perishable items cannot be returned (your statutory rights are not affected).

To return an order purchased online:

  • Start your return process here.
  • Fill in the returns form to create a free returns label.
  • In your return package, please include one of the following*:
    • Your original FatFace invoice
    • A copy of your FatFace invoice
    • A note that includes your USF number, customer number, and the price of each item returned. Each of these will be found on your original invoice.
  • Take your parcel to your designated drop-off point.
  • Once we receive your return at our US hub, we will refund the purchase amount to the original form of payment.

*Please note, if no order information is included with your refund, we will be unable to process your refund.

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