Terms & Conditions

US Spend & Save Online

  1. This Promotion is open to legal residents of United States of America aged 18 or over excluding employees of the Sponsor and their immediate families, their agents or anyone professionally associated with this Promotion.
  2. Purchase is necessary and internet access is required.
  3. To Participate: Spend $100 or over, in a single transaction on full price merchandise only, (“Qualifying Purchase”) online between 00.01 EDT on April 11th, 2017 and 23.59 EDT on April 19th 2017. Gift cards are not valid as part of the Qualifying Purchase.
  4. The Offer: For each valid Qualifying Purchase made you will receive a $20 voucher that can be redeemed between 00.01 EDT on May 13th, 2017 and 23:59 EDT on June 4th, 2017 at us.fatface.com only against full price merchandise only. Voucher cannot be used in conjunction with any other offer or Promotion.
  5. The Voucher will be sent to the participant by email. The voucher cannot be used to purchase gift cards.
  6. Maximum one voucher per Qualifying Purchase. Vouchers can only be used once.
  7. To redeem the Voucher, enter the Voucher code at the checkout. The minimum spend of the voucher amount plus $0.01 or over applies. Vouchers are not transferrable and cannot be exchanged for cash.
  8. All purchases are subject to the FatFace’s standard returns policy which can be found here but include:
    a. Returns Policy (for the Qualifying Purchase): Returned items will be refunded (on production of a valid receipt) at the price paid. In the event that the return of an item reduces the total value of the transaction to below $100, you will not receive the $20 voucher because the transaction value now falls below the eligible value.
    b. Returns Policy (for transactions using the $20 voucher, or multiples thereof):
    i. If the transaction total is the value of the voucher(s) or below you are eligible for an exchange or a refund via online credit.
    ii. If items from a multiple item transaction are returned, and the remaining value of the transaction on the receipt is more than the value of the voucher(s), you will receive a refund (by the original tender) for the full price value of the returned items.
    iii. If items from a multiple item transaction are returned, and the remaining value of the transaction on the receipt is less than the value of the voucher(s), you will receive a refund (by the original tender) for the original transaction amount paid, plus online credit to the remaining value of the items being returned.
    iv. If every item from a transaction is returned, you will receive a refund for the transaction amount paid (by the original tender) plus online credit to the value of your redeemed voucher(s).
  9. In the event of unforeseen circumstances the Sponsor reserves the right to substitute the Reward for an alternative of equal or greater value.
  10. Please allow up to 40 days for delivery of the Reward from the date of the Qualifying Purchase.  In order to receive the online voucher, customers must be subscribed to FatFace emails.
  11. The Sponsor reserves the right to extend the Promotion.
  12. The Sponsor cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting any Reward. Nothing shall exclude the Sponsor’s liability for death or personal injury as a result of its negligence.
  13. If for any reason the Promotion is not capable of running as planned for reasons (including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion), the Sponsor reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process.
  14. The Sponsor will only use any personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Click to see FatFace’s privacy policy here.

US Spend and Save Chatham, Garden City and Lynnfield stores

  1. This Promotion is open to legal residents of the United States of America aged 18 or over excluding employees of the Sponsor and their immediate families, their agents or anyone professionally associated with this Promotion.
  2. Purchase is necessary.
  3. To Participate: Spend $100 or over, in a single transaction on full price merchandise only, (“Qualifying Purchase”) in any US FatFace store between 00.01 EDT on April 11th, 2017 and 23.59 EDT on April 23rd, 2017. Store opening times may vary. Gift cards are not valid as part of the Qualifying Purchase.
  4. The Offer: For each valid Qualifying Purchase made you will receive a $20 voucher that can be redeemed between 00.01 EDT on May 13th, 2017 and 23:59 EDT on June 4th, 2017 in any US FatFace store, against full price merchandise only. Store opening times may vary. Voucher cannot be used in conjunction with any other offer or Promotion.
  5. The voucher cannot be used to purchase gift cards.
  6. Maximum one voucher per Qualifying Purchase. Vouchers can only be used once.
  7. Vouchers must be handed to a member of the store staff at the time of the redeeming transaction. Vouchers have no minimum spend. Only original validated Vouchers with a FatFace stamp will be accepted. Vouchers are not transferrable and cannot be exchanged for cash. No change will be given if merchandise is less than value of voucher.
  8. All purchases are subject to the FatFace’s standard returns policy which can be found here but include:
    a. Returns Policy (for the Qualifying Purchase): Returned items will be refunded (on production of a valid receipt) at the price paid. In the event that the return of an item reduces the total value of the transaction on the receipt to below $100, the company reserves the right to request the return of the voucher that was previously issued because the transaction value now falls below the eligible value.
    b. Returns Policy (for transactions using the $20 voucher, or multiples thereof):
    i. If the transaction total is the value of the voucher(s) or below you are eligible for an exchange or a refund on to a gift card.
    ii. If items from a multiple item transaction are returned, and the remaining value of the transaction on the receipt is more than the value of the voucher(s), you will receive a refund (by the original tender) for the full price value of the returned items.
    iii. If items from a multiple item transaction are returned, and the remaining value of the transaction on the receipt is less than the value of the voucher(s), you will receive a refund (by the original tender) for the original transaction amount paid, plus a gift card to the remaining value of the items being returned.
    iv. If every item from a transaction is returned, you will receive a refund for the transaction amount paid (by the original tender) plus a gift card to the value of your redeemed voucher(s).
  9. In the event of unforeseen circumstances the Sponsor reserves the right to substitute the Reward for an alternative of equal or greater value.
  10. The Participant will receive their Reward instantly.
  11. The Sponsor reserves the right to extend the Promotion.
  12. The Sponsor cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting any Reward. Nothing shall exclude the Sponsor’s liability for death or personal injury as a result of its negligence.
  13. If for any reason the Promotion is not capable of running as planned for reasons (including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion), the Sponsor reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process.
  14. The Sponsor will only use any personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Click to see FatFace’s privacy policy here.
  15. If an act, omission, event or circumstance occurs which us beyond the reasonable control of the Sponsor and which prevents the Sponsor from complying with these terms and conditions the Sponsor will not be liable for any failure to perform or delay in performing its obligation.
  16. By taking part in this Promotion all entrants will be deemed to have accepted and be bound by these terms and conditions.
  17. This Promotion is governed by the English Law and participants submit to the exclusive jurisdiction of the English courts.

US Spend and Save Portland and Newport stores

  1. This Promotion is open to legal residents of the United States of America aged 18 or over excluding employees of the Sponsor and their immediate families, their agents or anyone professionally associated with this Promotion.
  2. Purchase is necessary.
  3. To Participate: Spend $100 or over, in a single transaction on full price merchandise only, (“Qualifying Purchase”) in the Portland or Newport store between 00.01 EDT on April 11th, 2017 and 23.59 EDT on April 23rd, 2017. Store opening times may vary.
  4. The Offer: For each valid Qualifying Purchase made you will receive a $10 off your purchase.
  5. All purchases are subject to the FatFace’s standard returns policy which can be found here but include:
    a. Returns Policy (for the Qualifying Purchase): Returned items will be refunded (on production of a valid receipt) at the price paid minus the $10 discount.
  6. In the event of unforeseen circumstances the Sponsor reserves the right to substitute the Reward for an alternative.
  7. The Participant will receive their Reward instantly at the till point.
  8. The Sponsor reserves the right to extend the Promotion.
  9. The Sponsor cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting any Reward. Nothing shall exclude the Sponsor’s liability for death or personal injury as a result of its negligence.
  10. If for any reason the Promotion is not capable of running as planned for reasons (including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion), the Sponsor reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process.
  11. If an act, omission, event or circumstance occurs which us beyond the reasonable control of the Sponsor and which prevents the Sponsor from complying with these terms and conditions the Sponsor will not be liable for any failure to perform or delay in performing its obligation.
  12. By taking part in this Promotion all entrants will be deemed to have accepted and be bound by these terms and conditions.
  13. This Promotion is governed by the English Law and participants submit to the exclusive jurisdiction of the English courts.

  14. Sponsor: FatFace Ltd, Unit 1-3 Ridgway, Havant, Hampshire, PO9 1QJ