Contact Us

Need some help with your order or got a burning question that you need answered pronto?
Check out our FAQ's to find the answers to our most frequently asked questions.

If you canít find an answer and wish to speak to a member of our Customer Service team, then get in contact with us through one of the following ways:

Call us on 1-800 585 0178

Email us at

Please note email responses can take up to 3 working days, but we aim to get back to you as quickly as we can.

For all Press and Sales enquires please email us at

Customer Services Opening Hours

Opening Hours (UK - GMT)

Monday to Friday: 8.30am-6pm
Saturday: 9am-5pm
UK Bank Holidays: 10am-4pm

Opening Hours (US - EST)

Monday to Friday: 3:30am - 1pm
Saturday: 4am - 12pm
UK Bank Holidays: 5am - 11am

For our store opening hours, please click here

Contact FatFace by Post:

Customer Services,
Fat Face,
Unit 1-3 Ridgway,

Or send us a message using this form:

Or send us feedback with this form