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Need some help with your order or got a burning question that you need answered pronto?
FAQ's to find the answers to our most frequently asked questions.
If you can’t find an answer and wish to speak to a member of our Customer Service team, then get in contact with us through one of the following ways:
Call us on 1-800 585 0178
Email us at uscustomerservices@fatface.com
Please note email responses can take up to 3 working days, but we aim to get back to you as quickly as we can.
For all Press and Sales enquires please email us at prenquiries@fatface.com
Customer Services Opening Hours
Opening Hours (UK - GMT)
Monday to Friday: 8.30am-6pm
Opening Hours (US - EST)
Monday to Friday: 3:30am - 1pm
For our store opening hours, please click here
Contact FatFace by Post:
Customer Services,
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