Simply return your unwanted item within 30 days of receipt (full price), 15 days (for Sale items), unused and in its original condition with your completed returns form by post to:FatFace Customer Services
Please complete the original FatFace returns form included with your order to ensure a fast refund. Add an address label to your parcel ensuring it covers the original delivery information and take it to your local USPS Office. If possible, please request a proof of posting certificate; this will ensure you can request a full refund even if your return is lost in the post.
Please allow up to 21 days for returns to be processed. Due to health and hygiene reasons we are unable to accept returned underwear, earrings, unless faulty. Swimwear is only returnable if unworn and the hygiene strip is in place.